At the heart of our team is an understanding and belief that we are only as strong as the sum of our parts.
Like you, we understand that an organisation is only as good as its people, and we reckon we've got some of the best property people in the country!
Real Estate Agent, Estate Agent, Real Estate Broker, Realtor, Sales Consultant, Realty Agent, Real Estate Salesperson… call us what you like… just call us!
To find out who we are, what previous customers have said about us or to get in touch with one of the hoamz team just click on the agent's photo on the right.
Please select a team member on the right.
Office Hours: 03 441 8858
Out of Office Hours: 03 442 7409
Mobile: 021 435 694
On the surface Fred Bramwell could be perceived as a cool cat when in fact, he’s a bit of a swan. Above the ripple-free waters all is calm, collected and serene, while beneath he’s paddling determinedly away and making fast progress.
In fact anything on the water’s an apt metaphor for this East Cape bred natural leader. Having spent a few years representing New Zealand in swimming and surf life-saving, he came to Queenstown aged 30 and shortly after started a successful white-water rafting business, a company that made him a major player on the region's booming tourism stage.
Along with the rafting business and an enviable reputation as a safety expert in the local film industry, Fred hasn’t been idle on other fronts either. Since first arriving in the town he's been taking an interest in the property market, steadily building up a strong residential, rural and commercial portfolio. "It's a fascinating business and Queenstown is unique in its investment opportunities. It has been for years, it still is, and I don't see anything changing that for some time to come," says Fred.
A move into real estate was the obvious progression for performance-driven Fred. As one of the founding Sales Consultants at hoamz (then known as Southern Lakes Real Estate), Fred’s business acumen and drive to succeed helped the company go from rank outsiders to Queenstown’s leading real estate agency in just a few short years. Alongside residential and commercial sales, Fred specialised in the burgeoning apartment market, correctly identifying the niche as the ‘next big thing’ in real estate. Despite economic change, apartments have remained a significant part of the core hoamz business.
In 2008 Fred’s leadership qualities and nose for business made him the natural choice when hoamz needed a new General Manager. Overseeing a major rebrand, geographical expansion and the introduction of new facets of the business, alongside running the sales, admin and marketing teams, not to mention being a dedicated husband and father of three, make sure Fred never stops paddling – and loving every second!
They say if you want something done ask a busy person – and Fred’s at the top of everyone’s list.
Name: M Wikstrom
I dealt with a few companies and yours stood out head and shoulders above the rest! Fred and Simon were great to deal with – no rubbish and no fancy talk – can’t be bothered with that. Good down to earth, professional service.
Name: J Page
Such a very big heartfelt thank you to you and all the team. As I’ve said before, you are by far, the best property team I have ever had the pleasure of dealing with.
With a strong desire to sell behind us and a massively proactive team such as yours enabling us to realise the financial potential of the Queenstown property we are now in a position where Phil has life options that were previously less available to him.
The adventure has just begun......
Real Estate consultants come from all walks of life and Stephen Hebbend's no exception. His first career was spent rising up the ranks as an automotive engineer (starting at Melhops Invercargill), ending on a high note as a company manager in Sydney.
But his Invercargill home called him back across the Tasman and it wasn't long before Stephen made the transition to real estate. Of course, that was after he and wife Jo had travelled the world on the traditional year-long OE, seeing Europe from the windows of a Combi van and learning the cultures of Europe at first hand.
A keen sportsman since he was a small boy, Stephen's completed a number of half-marathons and he recognised a similar appeal in real estate - the chance to train hard to become the best, so he set to with real determination.
He learned his work ethic from his father, an agricultural contractor with a Kiwi can-do attitude who built up a solid business in and around Pine Bush and Waimahaka. A quick learner, Stephen realised the only way to succeed in a close-knit community like Southland was to apply genuine commitment in every aspect of his work. "I've always endeavoured to do the right thing by my clients." he says. The formula paid off, developing many long term business relationships.
By 2002 he was an associate of the Real Estate Institute of New Zealand and his career had propelled him to the highest echelons of the industry in his region. In late 2004 he decided the chance to join a team with a reputation for success through integrity, and to come on board as the company's principal was too good to turn down. "With the extremely efficient, high tech systems in place to assist the running of the office, I'm also still able to do what I enjoy the most, listing and selling property." says Stephen.
The fact the move brought him to Queenstown was important too, especially as it meant uprooting Jo, and their children Brendan, Rachel and Alicia. But the family was more than happy with the decision.
As the company prospered it was a personal long-standing desire of Stephen's to open an Invercargill office with the hoamz name over the door. After all, over half of the Queenstown staff are of Southland origin (along with plenty of hoamz customers), so it made sense to go back to the company's roots. The realisation of this dream and establishment of such a natural link is now in place, and Stephen couldn't be happier!
Name: Margaret & Donald
Very pleased with Stephen and would highly recommend him to anyone in the future. He worked hard for us and also he took an interest in what we wanted.
Name: Ross & Katrina
We can honestly say that we found our sales agent Stephen to be the best we have ever dealt with over a 26 year period of having properties. In our opinion, Stephen went well beyond his role in the entire process from initial contact to purchase of our first property as an investor, both in his professional demeanour and his friendly, helpful manner. We highly recommend hoamz to anyone.
Stephen Hebbend was excellent. Lovely personality and he was a pleasure to do business with. Thanks Stephen, I love my home!
Having used Stephen Hebbend previously and also recently. I found his ability as a sales person very pleasant and a most engaging person to deal with and I would recommend him to any future clients.
I am happy to recommend Stephen as an easy-going and informative real estate agent.
When I first approached him he did not waste my time in trying to sell me the wrong houses but took me immediately to one that matched the description I wanted. Once the offer was in Stephen was helpful in ensuring everything was managed correctly and in trying to find the answer to any queries I had. Great to work with, greatly appreciated.
Name: Riki & Anne
We would like to thank Stephen for his 110% effort in selling our property.
From when he first walked through the door, to the sale of the house, we were kept well informed with weekly reports via emails and phone calls. Stephen impressed us with his friendly and positive attitude. There were no overinflated promises to satisfy our egos, just a confidence of a price that we could and did achieve.
We highly recommend Stephen Hebbend & his team to anyone selling or buying a property and would not hesitate to use him again.
Thank you Stephen
As an out of town vendor, who was acting on behalf of a family, I found Stephen easy to work with and prepared to go the extra mile. He acted with professionalism and understanding and kept me fully informed throughout the sale process.
Name: Richard & Megan Mitchell
Stephen was really helpful and went out of his way to help.
Name: Malcolm & Suzanne Jones
Stephen was very professional at all times and communicated extremely well throughout the whole process. As a buyer, I felt that he was honest, had integrity and was respectful. He made himself available to show us through properties at times that suited us. Being from out of town, we flew down for a day and had a lot of properties to view. He bent over backwards to help us complete the deal. I would certainly use hoamz in the future. Thanks Stephen!
Name: Michael Riki
I was very happy with the service and advice provided by Stephen, he always kept us updated. He had a great manner about him, presented himself well, was down-to-earth and a pleasure to deal with. I really couldn’t ask for more!
Name: Ann & Greg Ward
Just a little note to thank you so much for your help with the recent sale of Dad’s unit in Catherine Street, we are very pleased with the result you achieved for us. Your kindness, prompt service, attention to detail and professional manner have greatly impressed us.
We look forward to working with you in the future and will have no hesitation in recommending you to family, friends and work colleagues.
Name: Joy Allison
Stephen was very professional at all times. As a buyer, I felt that he was honest and had integrity and he was respectful at all times.
Name: Joan Tait & Trustees
We have worked with Stephen for approximately 20 years and we are really pleased with hoamz. We were treated with respect and honesty and would use hoamz and Stephen again should the need arise.
Just wanted to say a big thank you for all your help, time and effort. Thank you for always being so patient.
Name: Karen & Paul
Just a wee note to thank you sincerely for your time and dealings we had with you recently in the sale of our property. It was indeed a pleasure (and a much more pleasant experience that I have endured in the past!) to have you handle our sale. I thank you for the manner in which you conducted your business which we found very sincere, professional and efficient.
We will recommend you and your team to anyone we hear might be needing the services of a realtor.
We have worked with Stephen on several occasions in the past, both buying and selling real estate, and have again recently listed our home with him. We have always found him to be easy to deal with, honest and reliable, and have always achieved a good result in our dealings with him. We have found he listens to what we are saying, provides good feedback, and puts in the effort required to get a result. We have no hesitation in recommending him to anyone needing his expertise.
Stephen is an outstanding person and real estate agent who always shows the highest integrity in his business dealings. We have been extremely impressed by his honesty and commitment to our cause. We would thoroughly recommend Stephen to anyone wanting to sell or buy a property.
We approached Stephen in 2010 regarding the purchase of a property in Queenstown. We found Stephen to be trustworthy and reliable at all times, leading to a successful outcome.
Stephen offers professional real estate services to our mutual clients and is always prepared to go the "extra mile".
I have known Stephen for some years. He works in a tough and competitive industry. Even with this, he has always maintained his integrity and personal values which are very high. I value these characteristics!
Nicola and I found Stephen to be friendly, professional and outcome oriented when we purchased a home in Invercargill in 2000. A challenging transaction and obviously working for the vendor, Stephen made us feel comfortable about the transaction and the decision we were making. I have subsequently maintained contact with Stephen and would recommend him and his services to anyone.
Name: Scott & Lisa
We had a home that we loved but we were in the wrong city so we approached hoamz to see if they would market our house.Stephen Hebbend was the person that we contacted and this was to be the first of many good choices made in the whole process.
We had a small window of opportunity to sell our house before Christmas and after all of the hoamz team had viewed our place it was decided to go to Auction in 4 weeks from start to finish. For a start the photos Stephen took of the place were fantastic and set the tone for the rest of the professional handling we got from hoamz. The blurb was drawn up and the signs made. Mail drops and flyers sent out and all the information was placed on many internet sites with constant feedback from Stephen.
Stephen worked hard with open homes on Fridays, Saturdays and Sundays and phoned after each one with a quick report and up date. Also working well into the evening with interested parties’ right up to the auction. Auction day came and after a phone call or two and a visit from Stephen and the Auctioneer who put us at ease, the time came to head to the office and get the ball rolling.
With such a great auctioneer there was no way the house was not going to sell and with a bang of the hammer it was sold. All the hard work from the hoamz team and my wife had paid off.
I have known Stephen Hebbend for over 15 years as a Real Estate Sales Consultant. Stephen is undoubted, reliable, trustworthy and has a vast knowledge of the market and industry through the years of experience in the business. His service to his clients is of a very high standard.
Name: Pamela & Chris
Chris and I would like ot express our gratitude and thanks for your tireless assistance in purchasing a property while based in a countrt outside of New Zealand.
Stephen, your dedication has no boundaries. Giving up your Sunday with family to show Chris and myself numerous properties.
You showed great wisdom and skill in negotiating for us and provided valuable advice when required. Nothing was ever too much trouble for you or the team at hoamz.
We have never met a real estate agent with the same passion, enthusiasm or intrgrity. Thank you, we will definitely be life long customers and friends.
Stephen Hebbend has helped both ourselves and friends of ours purchase a few investment properties over the years.
To buy property from overseas over the internet can be very risky but Stephen provided us with all the information we needed to make sound decisions. He impressed us with taking care of all the extra things that were required in our absence. He was both honest and thorough in providing us not only extensive photos and sound pricing knowledge, but also information about location and any neighbouring concerns of the properties. Finally he provided all the information and documents to enable our purchases from overseas to be a smooth and easy process.
Stephens sound advice has resulted in a profit for us on our investment properties over the years and our friends still have their successful rental investments. Thanks Stephen we are very appreciative of your trustworthiness and expertise.
Name: Mark & Myschel
We have been dealing with Stephen as our real estate agent for approximately 12 months now. During that time he has successfully sold two houses for us and helped us to acquire a house that we so desperately wanted.
Throughout the whole course of this time, we have found Stephen to be of impeccable honesty and integrity. He was very knowledgeable about the market and what was happening in it and advised us accordingly yet still left us to make our own decisions.
He was open and extremely approachable and nothing was ever too much trouble or question ever too trivial. We felt most confident in his decisions and felt that he gave us the time we needed to decide on things.
What stood out most for both of us was that we trusted him and as a consequence, trusted his team and found them all to be highly professional at all times.
We have no hesitation in recommending Stephen to anyone interested in buying or selling real estate or for anything else for that matter as we have found him to be extremely professional, reliable and courteous at all times.
Name: Shelly & Greg
Thank you again for selling our house. We appreciated your professionalism and honesty throughout the marketing of our house and this was one of the reasons we listed with you.
One of the things that impressed us about the entire team was their involved throughout the time our house was on the market. We found your team to be friendly at all times and appreciated the constant feedback through emails and phone calls after open homes and private viewings. We believe it is because you guys work as team that we sold our house.
I am writing to thank you for the totally professional service you provided to us recently with the purchase of our property in Frankton.
Both Julie and I felt at all times that you were working on our behalf with absolute integrity and honesty. Furthermore we appreciated your frankness and attentiveness whereby we genuinely felt that our business was of the utmost importance to you. This does not seem to be commonly found in the real estate industry these days.
We also valued the efforts of the rest of the team it certainly made this process much more straight forward than it might have been. I would appreciate it if you could pass on our thanks to them.
Please feel free to pass on our comments to any prospective client if you wish.
Qualified teacher, international rugby player, world class cyclist, video star, radio presenter, jet boating legend. Brendan's led something of a sheltered life really.
This would, of course, suit the shy, retiring nature of a man for whom the limelight is but a shunned myth, a man whose aspirations are to sit and be humble in a field of waving corn, and a man whose greatest pleasure is to weep a solitary tear at the simple beauty of a dew-dimpled rose.
Whoever those three men are, none of them are Brendan Quill. Part of the furniture in Queenstown, Brendan knows just about everybody who's worth knowing - which in his book is just about everybody.
With a mind faster than his beloved high-performance car and a wit to match, there's rarely a moment his face is without a smile, and it doesn't take much to break that into a full-blown cackle.
So though he lists his hobbies as cycling, boating, diving and a whole list of high adrenaline activities, the fact is he's fully absorbed in the pursuit of that lamentably seldom-seen commodity: the permanent laugh.
The personality behind the fun is a man who has represented New Zealand on his racing bike, and the Cayman Islands on the rugby field.
And his main enjoyment of life at hoamz? "It's working with a classic team," he says, shortly before breaking into that trademark guffaw and slapping his thigh with mirth.
Name: Peter & Julia
If you want the job done right with 200% enthusiasm then don't contact anyone else except Quilly. He will look after you, and work hard for you at a very stressful time. Quilly is honest, straight up but most of all positive and enthusiastic.
Come on... professional, quick and with a great understanding for the market, sellers and buyers needs.
Come on... NO PROBLEM with Quilly!!!
Name: Craig, Kirsty & Aidan
Who can sell this house? Agent Gold Tooth can, and within 3 weeks of listing with Quilly, we had not one but two really great offers on the table! From the first appraisal Quilly noticed all the little things that made our house a home and used it to our advantage. My 5 year old son now has a man purse just like you Quilly! What else can we say but thanks to you and your team – you guys are fantastic and we would definitely highly recommend you guys to everyone!
Name: Ilona Weekley - Queenstown Lakes Family Centre
We would like to take this opportunity to thank you for your generous donation for our charity, Queenstown Lakes Family Centre through our black Tie Charity Dinner & Auction. This event would not have been possible without you. Thank you for giving up your time to come and support us.
The event was very successful raising approximately $24,000 net profit helping to secure the future of the Community Clinics. Once again we would like to thank you for supporting Queenstown Lakes Family Centre, and the children and young people in our community.
Name: Vinny McCorkindale & Alison Walker - The Branches Trust
On behalf of The Branches Trust and those attending the Wakatipu High School, we would like to extend our sincere gratitude for the assistance and support you gave in the lead up to and during our recent Art and Hors d’oeuvres evening.
The support we received from the community and people such as yourself contributed greatly to the success of the evening. We were delighted with the end result, raising $17,000, which will directly assist in the continuation of the iconic ‘Wakatipu High School Branches Camp'.
Name: Gemma Boyle & the Motatapu team
Thank you for being an MC at the 2014 Motatapu event, your help and support is much appreciated. We have had great feedback about the event which is credit to the amazing job you’ve done. We cannot thank you enough.
Charity Auction Testimonial
Name: David Telfer on behalf of Cure Kids
Thank you for your kind and generous contribution towards our Gala Dinner and Charity Auction.
Thanks to your incredible skills we were able to raise $14,500.00 that went directly to Cure Kids. This builds on last year’s funds raised to a total of $33,500.00 over the past two years. We absolutely could not have achieved this without you and we would like to thank you from the bottom of our hearts.
Your personal contribution and commitment to this cause is outstanding and we feel privileged to be associated with a person of your character.We would be honoured to continue the work that we’ve achieved in the past towards even greater fundraising efforts.
Name: Vera Stewart - Race Organising Commitee
On behalf of the Arrowtown pre-schools, we would like to say a huge thank you for your valued time on the day! You did a fantastic job on the mic and the day ran very smoothly with all your help.
Thriller in the Chiller Auction Testimonial
Name: Steph Bewley - The Branches Charitable Trust
We would like to express our sincere thanks to you and your Team for all your efforts with the Thriller Auction this year. It was a hugely successful night and a great opportunity enabling us to create a subtle awareness of the Trust and raise funds to assist for this years’ Camp.
Name: Ellice Rooney - Queenstown Inner Wheel Club
What can I say? You are a Legend! The huge success of our day was attributed to your very special talents. You were so efficient and at the same time full of wonderful humour and you so skilfully extracted the cash out of those handbags!!
On behalf of the Queenstown Inner Wheel Club, I wish to sincerely thank you. It was a day full of fellowship, humour and immense generosity and proudly our club will be able to present a cheque to Happiness House for $5445.00.
Local disadvantage members of our community will benefit from these funds and we encouraged everyone present to support our sponsors where possible.
Thank you so much for participating, without your help this fabulous event would not have been possible.
Charity Auction Testimonial
Name: Arrowtown School
Thanks so much for your huge contribution to our school fair. You did a fantastic job on the day and helped create a very special atmosphere.
Charity Quiz Testimonial
Name: Queenstown Pre-school and Nursery
Thank you for all your help in raising funds at our quiz night. We were amazed with the amount raised - $4,500! So again thank you!
Charity Auction Testimonial
Name: Cure Kids
This letter is to say a big thank you for being the auctioneer and at our fundraiser on Saturday night. Without Ferg and yourself we know we would not have reached the amount of $11,000. This now brings our total to nearly $13,000 and we haven’t finished yet.
There has been a lot of amazing feedback this week from the community and everyone thoroughly enjoyed your “double act”.
Thank you again for your support and making the Charity Fashion Show a huge success.
Charity Auction Testimonial
Name: Christchurch Earthquake Fundraiser Organising Committee
We would like to thank you for your generous support towards the Christchurch Earthquake Fundraiser Black Tie Charity Ball that was held at Skyline on the 28th May 2011.
The night was a great success with over 200 guests in attendance. We raised almost $40,000 for the victims of the Canterbury earthquake which has been donated to the 2011 Red Cross Earthquake Appeal.
Thank you again for your assistance in making this event so successful.
Charity Auction Testimonial
Name: Lake Hayes Ladies Organising Committee
Thanks so much for being our auctioneer on Saturday night. You were an absolute legend and thanks to you we raised around $23000 from the auction alone! Seriously you were awesome!
Throughout the six week marketing campaign and subsequent auction of our house Brendan Quill and the team at hoamz were fantastic to deal with. They worked hard to get an impressive number of people through all the scheduled open homes and their vendor reporting each week was very thorough.
Quilly’s experience as an auctioneer was obvious. The auction was slick and conducted with his usual flair. I would absolutely recommend Quilly, and the team at hoamz, to anyone looking to sell property in the Southern Lakes.
Name: Arrowtown Preschool & the Battle of the Basin Committee
We would like to say a big thank you for coming along to our Battle of the Basin fundraiser and entertaining everyone as MC at the after function. We raised an amazing $9000 and everyone had lots of fun.
Name: Simon Green - Festival Director
On behalf of the American Express Queenstown Winter Festival, I would like to take this opportunity to thank Brendan Quill and the entire hoamz team for their contribution to the charity auction held as part of this year’s Thriller in the Chiller.
Brendan’s performance on the night, along with the able support of his team was nothing short of spectacular. With over 1300 people in the auditorium and the ring in the centre, this was a very testing environment in which to hold an auction and I believe that there is no individual or real estate company in Queenstown that could have delivered a better result. It was obvious from the outset that the entire team was onboard 100%. Everyone knew their job, everyone worked together and everyone contributed to the end result.
Not only did we raise in excess of $40,000 in a little over 20 minutes, but the manner in which the auction was conducted was slick, professional and entertaining – three vital ingredients to the success of any auction in my opinion.
Having seen the team in action I would not hesitate in recommending hoamz for any auction be it a charity event, real estate or otherwise. And having Brendan at the helm means your auction will be in the safest possible hands.
Name: The Bruce Brant Youth Trust
On behalf of the Bruce Brant Youth Trust we wish to thank you for your involvement in the charity auction at the recent Thriller in the Chiller.
You worked the large crowd superbly with humour and skill that enabled the night to be a large fundraiser for the trust. In excess of $40,000 was raised on the night. This money will be turned back to the youth of the Wakatipu who are chasing dreams in the sports, arts and cultural fields.
The trust note your enthusiasm and community spirit and appreciate the time you gave up to assist the trust and the youth of the Wakatipu basin. You are the champion of the community!
Name: Teri Tisdall
On behalf of the Queenstown Ice Hockey Club I would like to thank you most sincerely for everything you did to ensure the smooth running of our recent fundraiser, Prenzel in the Alps.
We were delighted with the success of the event and thrilled that it ran so smoothly and professionally. Thanks to your auctioneer skills we obtained some very good prices for our prizes that had been donated.
We really appreciate your support, enthusiasm, professionalism and your generous spirit.
Name: Ivan Clarke Gallery Team
Thanks Quilly for the great auction result and the entertainment you brought for Orphans Aid on behalf of Ivan Clarke and the Lonely Dog team.
Name: Yvonne Hilsz - StepUp
Thank you for last night at the StepUp Charity Auction. You were the BEST!!
With your help and skill (and of course witty charm and humour) we raised over 300K for teens in NZ and Oz to be able to create a better future for themselves.
You’re a legend – Thank You
Name: Anita Fraser - Coastguard Riverton
On behalf of the crew and committee of the Riverton Coastguard Inc. we wish to extend our grateful thanks for your time and effort that you gave at our recent 50th Jubilee.
It was a great night and everyone that attended enjoyed the evening. You did an excellent job and we appreciated the way you kept the evening flowing.
Please feel free to call to inspect our Coastguard Headquarters. The building is usually open on Monday evening for training.
Name: Gillian, Ed & Hamish
Stephen, Graeme, Maria and all the folks who helped with our open homes and guys who delivered beers and wine, THANK YOU....I really did not think we would sell on the day and Ed and I are both delighted with the out come, Brendan if it had not been for you it would never have happened!...you just did not give up!
We are so pleased we chose your firm and of the positive out come for us in what I still believe is a weird old market! It was a pleasure to work with everyone of your staff.
Name: Catriona & Aaron
Thank you for the hassle-free and completely painless experience you gave us in selling our home. You brought a big smile to our faces. Great humour, passion for the job and extreme professionalism exudes from every one of the team.
You surely are the Number 1 agents (having now dealt with others confirms this) and it is with great pleasure that we sing your praises to all and sundry.
I built an architecturally designed, rural property, sitting on 1 ½ sun drenched acres within the
My property sat on the market for two and a half years and was listed with a number of local Real Estate companies. None of them had been able to sell my property and the market was now in decline.
I met Brendan Quill earlier this year and listed my property with him. He seemed to possess that special quality I had been looking for – he understands and has a passion for selling Real Estate and has a positive, confident air about him – he is a salesman!!
On inspecting the property he very quickly saw the positive aspects of my home and the reason behind certain design features. It would not be an easy home to sell as it would not appeal to everyone. Before too long he had an interested party and a contract was written up.
As often happens a situation developed which potentially was a deal breaker. Brendan’s quick appraisal of the situation and ability to provide a solution meant the deal proceeded to a successful conclusion for all parties.
I cannot recommend his sales abilities highly enough. You will not be disappointed with his and his team’s service and commitment to the sale of your property.
Many had the opportunity but only one succeeded!
The team have a slogan “Integrity with results”. As a local family we have bought and sold three properties over five years with the team. Integrity speaks for itself, you either have it or you don’t; they do. Honesty, even harder in Real Estate, but I have to say they WILL be honest with you regarding property values, even if it isn’t what you want to hear and you the Vendor choose to ignore them, in the long run they will be right. Results, well I am a believer, two of our sales weren’t exactly straightforward and both times they achieved results within half their self imposed time lines.
I am also a believer in “together everyone achieves more” TEAM, and even though as a Vendor you deal predominately with one special agent, the whole team works with you at given times. Even more importantly with a young family they respect your space, daily lives and work around baby toys. By this I mean they give you ample time to clean and present your property before a viewing they ensure to call you after so you know it’s safe to go home again and they respect your stuff.
I know this all might sound like a marketing pitch, but honestly, I have chosen to write this recommendation in my own words and mean every word. Ring me direct if you don’t believe me.
Name: Mark & Dana
We decided to put our house on the market and thought this would be an easy thing to do. As it turned out two local real estate agents didn’t want our listing as they had no one on their databases to sell it to. The third wanted to sell it at a price well below the two month old current valuation.
This left us totally disillusioned.
After meeting with Brendan Quill we were immediately struck by his positivity and enthusiasm. Quilly noticed all the little things about our property that we were so proud of. Our house was listed at a price we were happy with. It sold in six weeks with three offers on the table.
Buying or selling in Queenstown we would recommend Brendan Quill and the team.
Managing one of Queenstown’s most popular tourist operations for 15 years ensured that Graeme Jackson knows what customer service and building relationships is all about. 10 years in the real estate industry rolled around very quickly and in that time Graeme has proven to himself and others that he can achieve the goal of being one of the top agents in Queenstown. The ‘busy-ness’ of Graeme’s business meant another pair of hands was needed, with 2012 seeing licensed associate Hugh Clark brought on to boost the efficiency and quality Graeme can provide, and allow him to maintain that all-important face-to-face contact with customers.
Fully aware that buyers are regularly looking for a mixed-use property in this international destination, Graeme and Hugh have made sure they understand the growth markets of ever-evolving online shopping for apartment living and residential real estate in the area.
Graeme’s priority and focus are with you, the customer, and he’s a strong believer that a customer-centric approach is what it takes when dealing with the serious business of people’s homes and large transactions. His finely-honed negotiating skills result in a win/win result for all parties which is his ultimate goal.
I just wanted to say what a pleasure it’s been to deal with Graeme and hoamz. He showed me several apartments and gave me invaluable information about those and quite a few others, which helped me to make a decision.
I really appreciate the amount of work you did because I did not visit Queenstown to look at any of the properties, but relied on your knowledge of the properties and the area. Your advice and input have been very much appreciated. In fact, the whole process has been very easy, thanks to all your hard work.
Name: Christine & Peter
Graeme, even though we didn't inspect the property ourselves before purchasing it we are more than delighted with everything! Felt at home immediately we walked in the door 2 weeks ago. Hugh was a pleasure to deal with and kept us very well informed the whole time. Thank you all once again for your excellent service and remembering that we were very keen to purchase in the Double Cone complex. (abridged)
Thank you for the information sent any owner would be very lucky to have you as his agent.
I just wanted to thank you personally for all your work on my new property. I'm stoked that the deal came together so neatly and that it's exactly what I had been looking for. It sure wasn't easy but I'm rapped it worked out.
Thanks once again Graeme.
Name: Mark & Louise
Just wanted to drop you a quick note to say thanks for your help in selling 4 O'Leary's. We're sad to be out of the Queenstown market but it made no sense to have a home on the other side of the world. Hopefully we'll be back in the market down there one day.
Name: Vicki & Ian
Ian and I wish to thank you for the wonderful service you have provided for us in selling our home and the purchase of our new townhouse.
We found the whole process was dealt with in a professional, friendly manner and nothing was too much trouble. Our questions were always answered in a prompt manner and staff were always a pleasure to deal with.
Already I have referred your services to people that have come through the Job Agency. When the time comes to go through the process all again (hopefully not for a year or so!!!) you will definitely be the first ones we contact. Many thanks again and please enjoy my homemade carrot cake for your morning tea.
Just wanted to extend my thanks to you and your team, especially Fiona and Graeme for your assistance with the sale of my apartment on Ballarat street, it has taken a while but I appreciate your perseverance as I know it hasn’t been the easiest place to sell!
Graeme, thanks for your kind words you are a true gentleman. I will certainly catch up with you when down next time.
Name: John & Jen
Thanks Graeme. We've really appreciated your help and expertise through this process. We appreciated your straightforward and genuine approach.
Name: Lex & Hazel
Very recently a team from your office, were successful in listing and selling our home at 39 Elm Street Ave, Frankton, Queenstown.
My husband and myself have previously experienced selling our homes, together and separately. You are to be congratulated on employing people of such high skills and class.
We would also like to highlight a couple of agents we saw a fair amount and strongly recommend – Fiona McDonald and Graeme Jackson, however it was “the team job”, done by all that we thank you for, and strongly recommend any and all from your firm to future clients.
Property Consultant / Business Broker
There’s a familiar quality that runs through much of the hoamz staff roll and Garry Pankhurst typifies this trait: he’s a Southlander, born and bred!
Having lived in Invercargill since he was a wee boy, Garry’s experience in sales began four decades ago in a local car yard. After gaining the skills he needed, Garry and his business partner formed O’Callaghan Pankhurst Motors and proceeded to build it into a thriving company.
True to the die-hard sporting tradition of Southlanders, Garry has been a fanatical sportsman his whole life. As well as playing first class rugby for the Invercargill Pirates, representing New Zealand in softball and also enjoying a regular round of golf, he’s shouldered many roles off the field too. He’s served as chairman of the Southland Rugby Union, President of the Invercargill Pirates during their Centenary year and manager of the Southland Rugby team.
Around the end of his fourth decade of selling cars, it was time for a lifestyle change.
Garry and his wife Marie packed up and shifted to Queenstown in 2000, in part for the resort’s great weather.
While Garry’s sales and business experience sets him in perfect stead for real estate, it was his passion for property (he’s bought and sold three times since moving to Queenstown!) that really spurred his eagerness for the job.
“The thing that makes me happiest is a happy environment, and that’s exactly what you get in our office,” he says.
And continuing on with the team’s strong tradition of quality, service and integrity, Garry’s bringing his own strong roots and connection with the community into the job.
Name: Stephen Pirie
Thank you Garry for the smooth and very fast sale of our house in Lake Hayes Estate. It was a good idea to put our house on the market before we went on holiday, and certainly a good surprise to have a sale signed up while still away. Thanks again for giving us good advice and arranging a smooth transition for us.
Name: Rob & Mary McIntosh
Garry Pankhurst has recently undertaken the sale of our commercial property, a Wine Bar/Cafe and Bed & Breakfast, and has procured for us a very satisfactory result. This was a somewhat lengthy process and throughout he has been helpful, positive, courteous and professional in all his dealings.
We are more than happy to recommend him to any future clients.
Name: Albert & Christine Dore
Many thanks for your efforts re sale of Aachen Motel, until you came along about 3 months ago we were just drifting along with several real estate firms waiting hopefully for someone to appear out of the woodwork. In hindsight this was never going to happen.
You introduced some reality to the situation when we realised that to sell we had to be prepared to meet the market. With your help we certainly did and we are very happy sellers. You also kept us informed re progress, which was very much appreciated, something other agents could learn from.
Once again thanks very much.
Name: Debbie & Matthew
Having decided to list our home with Garry, my husband and I were impressed with his prompt service and the results achieved.
Garry priced our property to meet the market and presented us with an offer of the asking price within three days. When the first offer did not confirm he quickly acted to bring a second offer in two more days.
The sale of our property was wrapped up within three weeks of our initial discussions and we felt that Garry’s enthusiasm and efficiency made it easy for us.
We are happy to recommend his services to future clients.
Name: Lex & Hazel
Very recently a team from your office, headed by Garry Pankhurst were successful in listing and selling our home at 39 Elm Street Ave, Frankton, Queenstown.
My husband and myself have previously experienced selling our homes, together and separately. We just want to congratulate your firm on the high quality and standards Garry and “The Team” exercised throughout. You are to be congratulated on employing people of such high skills and class. Garry, could not have explained all detail – open homes, etc down to “The Auction” any better and are certain he will continue to keep us posted until all is finalized. A top salesman!!
Special recommendation has to be given to our “Auctioneer”, Brendan Quill. He is clever, witty, polite and worked hard for our price. A natural for his position. Again congratulations.
We would also like to highlight a couple of agents we saw a fair amount and strongly recommend – Fiona McDonald and Graeme Jackson, however it was “the team job”, done by all that we thank you for, and strongly recommend any and all from your firm to future clients.
Thank you for all your help and support, this would never have happened without yours and Quilly’s extra effort.
A sincere thank you, I appreciate everything you have both done for me.
Name: B & J
We entrusted the sale of our property at 379 Peninsula Road, Queenstown, to Garry Pankhurst. After discussing the various methods of sale we decided, with Garry’s advice, to take the property to auction. Through their excellent marketing campaign, Garry and his fellow salespersons managed to show over 40 lots of people through the property in the four weeks leading up to the auction and created the necessary interest which we believed helped us attain the best price the market would pay.
Thanks also go to Brendan Quill who was a master auctioneer on the day of the sale. We have no hesitation in recommending Garry Pankhurst to do an excellent full service program for the sale of a property.
Introducing Rowan McDonald, one of the hoamz team Senior sales consultants. In his ninth year of his real estate career working in the wider Queenstown and Glenorchy markets, Rowan has developed and honed his skill set and gained the experience needed to ensure a professional, friendly and very effective service to all those looking to buy or sell property in this area.
With a Queenstown-based adventure tourism background with some of the country's best known tourism businesses dating back to the early 1990’s, Rowan knows the area and its opportunities well, plus a good number of the local population who call the area home too. Successful tourism sales and marketing roles in Australia, Fiji and Queenstown have added to a well-rounded background ideal for the real estate industry.
With a long list of happy customers and clients who have appreciated his straightforward approach to buying and selling, Rowan is an easy choice to help you with your property needs as well. For a smart-thinking approach to making your real estate outcomes a reality, touch base with him today.
Rowan achieved price results for my sections that I am rapt with. I know he had my best interests at heart throughout and I know he worked hard to make this happen for me. I have no hesitation in recommending him to anyone thinking of selling.
Name: Debbie & Greg
We had our house on the market for over four years with not much interest. We switched to hoamz and immediately found Rowan to be really professional.
I was totally surprised and impressed that a professional photographer had been booked in. Rowan barely had the for-sale sign in the lawn before a couple came to view. They bought the house shortly after. I believe this is due to the fact that Rowan knows how to negotiate between two parties.
He lets you know where the limits are and there's no excessive to-ing and fro-ing. I think he has a good head for the type of people most suited for viewing your house. Communication via email text and phone was always on time, to the point, and exactly at arranged times. I'd definitely call him for the next property transaction.
Name: Andrew & Janelle Kozak
Our dealings with Rowan McDonald we found to be nothing short of excellent. His personal manner, professionalism, punctuality and reliability made him an absolute pleasure to deal with, and we have only praise for his work ethic in every respect.
We would also personally like to thank all of the staff at hoamz Queenstown for their hard work and commitment toward achieving our desired outcome, and for making our buying experience easy and enjoyable. Thanks Rowan and the team at hoamz. You made our dream come true.
“hoamz” – Sold! Sold!
Yes! Rowan McDonald and his support team sold my property in two and a half months.
They are a friendly, positive bunch at hoamz, and Rowan, my agent, excellent -extremely nice to deal with. On my first appointment with Rowan I had my property data to hand over, but he had already obtained the information required from the correct sources. A step ahead all the way, working diligently and keeping me updated on the events.
We had a time of reassessing, and slightly changed the approach to draw the right market. Even in a time of recession, I was very confident it would be sold with Rowan in charge. I can highly recommend him to anyone buying or selling property.
Name: Henk Hocken
Veronica and I would like to thank you for your dedication and professional yet pleasant assistance in helping us purchase our rental property last week. It was a true pleasure working with you and we'll certainly come back to you and homaz for any additional purchases in future.
In the last 6 months we have sold our home and bought a section, co-incidentally both of these transactions were through Rowan McDonald.
Rowan was always a pleasure to deal with and we felt that he was really on our side throughout the whole process. He achieved the ideal balance between keeping us informed as the situation required, whilst never being too "in your face" as many Real Estate agents are, making what could have been a stressful and overwhelming process as hassle-free as it ever could be. Something else that set Rowan's service apart was his ability to really listen to our needs and not try to sell us property that we were not interested in.
Once everything was signed and sealed, Rowan thoughtfully called in with a little thank you, which was as appreciated as it was unexpected.
We didn't have a mansion to sell, nor were we buying at Queenstown's high-end, but we were made to feel like valued and preferred customers.
We will definitely look to Rowan when we make our next move.
Name: Anna & Mark
My husband and I recently had the pleasure of meeting Rowan McDonald at an Open Home he was holding in
Over the following few weeks, we very much appreciated that Rowan had listened to our requirements, taken our budget into account, and arranged to show us a variety of suitable homes. We did not visit any homes which were unsuitable or out of our specified price range, and we did not feel pressured by any sort of 'sales tactic'. We found Rowan to be patient, friendly and helpful at all times.
During the purchase of our current property, Rowan was extremely conscientious in all aspects of the purchase. Rowan responded promptly to any enquiries we had, and was at all times approachable and efficient.
We have lived in the Queenstown area for fourteen years. During that time we have purchased several houses, and have encountered a number of real estate agents. This was by far the smoothest and easiest house purchase we have made, and we attribute this to Rowan's high standards and professionalism.
We have found the service provided by Rowan to be exceptional. We would not hesitate to contact Rowan regarding the sale or purchase of a property in the future, and we highly recommend Rowan to all prospective buyers and sellers.
Commitment, honesty and energy are qualities Fiona McDonald is renowned for. Her customer-centric approach means clients regularly comment on her absolute dedication to bringing buyers and sellers together to get the deal sealed. It’s a work ethic that’s seen Fiona achieve success right from the start; a success that’s thriving after years in the industry.
There’s no denying this is one lady with boundless energy, who throws herself wholeheartedly into every venture in life, from travelling overseas pursuing dreams to achieving success in her career; Fiona does everything with passion and drive.
As a negotiator she’s one of the best; outside the square solutions come as standard for this Southland girl, and all her business dealings are suffused in her colourful personality.
When asked ‘why hoamz’ she’s quick with an answer: ‘I wanted to work with the most progressive, actively motivated team who move with the times and constantly reviews and improves the way they do business’.
After almost 20 years in Queenstown, a proven track record in sales and an ‘above and beyond’ attitude to life, Fiona’s an asset to her clients.
Name: Steve & Elizabeth
It is without hesitation we recommend Fiona to those needing a genuine salesperson to both market and sell their house.
As out of town owners of a property in Frankton, we were lucky enough to choose Fiona without knowing much about her work ethics or history in sales. She went straight to work for us, no messing around!! We were able to trust her to arrange a meeting with our tenants, organise open homes and be there to show the home at any time a buyer requested this. Fiona steadily and persistently worked with any interested buyers until she achieved a successful written contract and ultimate sale. And got the price we wanted too.
Fiona worked hard, communicated well and was consistently motivated to sell for us. We recommend her to all prospective sellers, most particularly if you live out of Queenstown and need to trust and rely on your agent to do the job.
Name: Ian Holmes
Fiona approached me when I had listed my property privately (the only agent I might add). I said this is my bottom line, mindful that she now needed to realise a sale price that would be plus her commission. She said I was underselling my property and I was sceptical she could make a sale at the reviewed price. Not only did she make the sale but she did so within the short listing period of three weeks that I had allowed her. At all times I felt she had 'my' best interest at heart and even during sale negotiations she was less willing to move on the price than I was. My association with hoamz and Fiona was an altogether satisfying and successful experience and I would unreservedly recommend Fiona to anyone selling their home or property.
Name: Quentin & Jo
Jo and I wish to extend our sincere gratitude to you, over the way in which you have dealt with us during viewing a property you had listed and then the follow up was above average, we were kept fully informed all the way. Even though we did not make the purchase, we wish to highlight the professionalism, honesty and integrity that you demonstrated and above all your 'non-pushy' approach and empathy was clearly noted. Fiona Do Not Change your ways; it's a pleasure to write this as it is well deserved.
Thank you once again for your efforts
Fiona was highly recommended to me and as a property investor I have been thrilled with her service, knowledge and considered manner. Fiona has shared her market insights and provided sound statistical information. Working with my desire to build a property portfolio she has presented many viable opportunities for me to consider. Fiona is very personable, approachable and will problem solve when required. Her years in hospitality and as a long-time resident of Queenstown means she has a local edge and has historical and local information you just can’t buy. Fiona is able to balance the needs of both the vendor and buyer and achieve a sale that both parties are happy with, simply put- she's my go to girl for real estate in Queenstown.
I think this is a good time to thank you! You have been so very patient, understanding and coached us through all of the things we did not understand. This was a big decision for us, and coming to a decision around the pricing, the type of sale and ultimately accepting the market took us a long time! Thank you for everything you've done - it did make such a difference that we felt you were always working with our best interests in mind.
Name: Emma & Mark
Thank you so much for the brilliant support you gave us with our house move. Not only did you immediately know the right property for us to move in to, you also got the best price possible, and were hugely helpful in explaining all the details. It's a complex process and we have both felt that we understood what was happening at every step of the way, thanks to your unlimited time and patience.
Name: Mark & Andrae van Beers
We first chose to list our property with Fiona as she came across as a bit of a 'go getter'! Not to mention we like the team, the service and the image that hoamz as a company offers its' clients. Our decision to list with Fiona proved to be the right one as our house sold within just a few weeks due to their team work. We are delighted with how Fiona operated from start to finish and the fact that she kept on going afterwards with her determination to find us a new home! She listened and understood our needs, has been great with communication and was active in exploring all possibilities. We wish her all the best and would highly recommend her to any future vendor or prospective purchaser.
Fiona McDonald was able to secure us a sale for our home after trying many other agents. She worked with us continually on both the styling of the property and the marketing campaign to appeal to as many buyers as possible. Fiona also stuck with us ensuring we got a fair price for our property. She was both patient and approachable,listening to our needs as a family trying to sell a family home. I feel confident recommending her as a real estate agent who will work for you to achieve the desired outcome.
Name: Mel & Chris
Thanks so much for sorting out the sale of our house, you have been fantastic to work with. It is great dealing with an agent who communicates so well during the sale process, so we really appreciate it, and to get such a quick result was an added bonus!
Well done to you - we certainly couldn't have done this crazy transaction without your persistence and wonderfulness. You've certainly earned your commission! Just sorry it isn't a $3 million house. Thank you so much!
Just wanted to extend my thanks to you and your team, especially Fiona and Jacko for your assistance with the sale of my apartment on Ballarat street, it has taken a while but I appreciate your perseverance as I know it hasn’t been the easiest place to sell!
In November 2010 I had the pleasure of meeting Fiona McDonald. Having read through the list of agent profiles I chose Fiona to be my Real Estate Agent to ensure that we secured a home that we would be happy with. Never for one moment did I regret that decision. Fiona was exceptional in her attention to detail. She was an excellent listener and went over and above to ensure that the service that I received was at all times first class. During the experience Fiona also showed some amazing personal qualities with her understanding and sympathetic ear during a family crisis. Her presentation, cheerful nature, positivity and willingness to ensure satisfaction indeed set her apart. I wish her well and every success for the future. I am happy to provide further information if required and may be contacted on 03 4422792.
Name: Peter, wife Lily & little wee Sam
Thank you for assisting in purchasing a home for me and my family. It was our first home and we needed help to understand the various complexities of a property purchase and the wisdom of someone with a good knowledge of the process. You answered our need.
You were very kind with your time and patience. I found that your services were performed well and that you assisted me in the various aspects, exceeding that which is expected of an agent.
The extra time and effort that you put in helping me achieve tasks that were outside of an agents job description, reduced the load and worry for my family and I would like to convey my appreciation.
All in all, we were a customer buying only a cheap first home with a modest commission for you. The complexity of the purchase was increased by our application to use the government home deposit subsidy and also the government sanctioned use of my kiwisaver funds to be used towards the purchase our home.
Given the high effort and low return, you never gave us the feeling that we were too much trouble. I could sense the joy you felt when we had finally achieved our dream of owning our own home and knew that you really have pride and purpose in your profession.
Would I recommend your services to a prospective client? Clearly, Yes!
From struggle street to living the dream, we couldn’t have done it without your help Fiona, Thank you!
A philosophy firmly rooted in results has established Jannette Highsted in a secure position among Queenstown’s top real estate agents. As an agent who prides herself on her last year being her most successful to date, Jannette uses her 15 years of experience in the industry to great effect for her buyers and sellers. Being able to count among your achievements record prices for properties is no small feat in the competitive Queenstown market place.
But it’s not all about the numbers. Jannette’s integrity and attention to detail have made her the agent of choice for countless buyers and sellers, especially investors. Her own successful forays into property investment have created a wealth of knowledge that’s priceless to her buyers and sellers – the advantage of personal experience can’t be over-rated in this business. Vendors give glowing reports about the Southland-born agent’s complete dedication to their all-important sale. On top of all that, this switched-on lady has achieved the pinnacle of real estate qualifications, achieving the letters AREINZ after her name in 2009, giving her the in-depth knowledge needed to ensure your peace of mind.
Choosing to join the hoamz team of like-minded professionals, Jannette and the team’s high market share speaks for itself.
Name: Kevin & Julieta
Name: Richard & Lauren
We have just sold our Jacks Point home through the efforts of Jannette at Hoamz.The process is always stressful but Jannette smoothed the way and everything fell into place. She knows this particular market well and achieved results through this knowledge and her professionalism. It was a pleasure working with her.
Name: Craig & Jenny
Thank you so much for all the effort and hard work you have put into the sale of the Alpine Village property for Jenny and I. We certainly appreciate your professionalism and the service you have afforded us during the entire process. The experience we have in the purchase and sale of properties throughout both Australia and New Zealand has seen us interacting with many real estate sales agencies and we can honestly say it has been an absolute pleasure to have you working for us on this sale. Our thanks to both yourself and your back of house team for all your efforts for us.
I’m based in the UK so it was important for me to work with an agent that I knew and trusted, and so it made sense to work with Jannette who I had bought the house through a few years ago. Jannette helped me not just in selling the property but in the processes around the sale, often taking calls or emails late in the evening to tally up time-zone differences! The weekly progress updates from the team kept me informed and with the work that was put in, my property was sold well within my required my timeframe. Thanks Jannette!
Name: Ron & Marion
A short note to let you know how pleased we are with all the work you put in to sell our property and bring it to a satisfactory conclusion. It was a rather long and arduous journey but your perseverance brought success.
Jannette from hoamz has done an amazing job of selling our property. She is very professional and realistic with excellent communication. She had two offers for us within a week of listing our property. I would highly recommend her to prospective vendors.
My reason to provide exclusivity to hoamz and in particular Jannette, for the sale of our Queenstown property, was due the professional and prompt communication to any and all queries I had when first buying the property 5 years ago, as well as the casual but informative communication of what was happening in the Queenstown property market whilst we owned the property. When it came time to sell, Jannette was on the case and in fact had the three offers on the table within the first few days of having it listed with hoamz. Following this Jannette went over and above what I would say is typical for a sales agent, to ensure both the seller and the purchaser were able to execute at the agreed value and without stress, so for this I am thankful. I would certainly recommend Jannette and the team at hoamz Queenstown to any prospective buyer or seller of a property.
Name: Alan & Vicki
Jannette is an extremely good agent. Very positive and proactive and communicates well.
Thank you Jannette, your quality and professionalism has indeed been excellent. You were proactive in turning the initial interest from the purchaser into a firm offer and then managed a rather involved situation regarding the condition of the unit with the body corporate with great diligence within a tight timeframe.
Name: Muriel & John Roberts
We have been delighted with the service you have given us, everything was dealt with immediately. All the stress was taken out of selling our house and we would recommend you unreservedly to anyone. Thank you for all you have done.
I found Jannette’s market knowledge, communication and negotiation skills to be excellent. Jannette was always available and always returned missed calls. I was mostly ringing from Australia and even when I called or text outside normal working hours, I always got a reply. I will use you again in the future if buying or selling. Thanks Jannette.
Name: Sue & Grey Russell
We have had the pleasure of dealing with Jannette Highsted as our Real Estate Agent when selling our property.
We have found her great to deal with, always keeping us in touch with the real estate market, sending us regular information on how our property had been going, and options on how to advertise our property.
We would definitely recommend Jannette to sell any property, and wish her well for the future.
Name: Dianna & Simon Alberry
Very happy! Thank you very much for working with us... and finally getting a sale!
Name: Graeme & Yvonne
We chose Jannette Highsted to market our properties in Queenstown. Jannette came highly recommended to us and we can certainly see why. Right from our first meeting until a successful sale outcome Jannette at all times kept us informed of how her sales strategy was progressing.
We had constant contact throughout the sales process which made what could have been a test of endurance a relatively easy journey. For anyone contemplating buying or selling realestate in the Wakatipu / Queenstown lakes District you will do well to engage Jannette Highsted whom we know to be perfection personified in her chosen field of real estate.
Having recently sold my property in Queenstown, I highly recommend Jannette Highsted based on her expert advice and her intimate knowledge of the market. Jannette picked up on an unforseen problem to do with the title to my property and provided great support and guidance in helping to successfully resolve the issue which I regard as going beyond "the call of duty".
I also found her level of reporting to be excellent and I felt fully informed throughout the whole process which I found to be in keeping with her open and friendly manner. Many thanks Jannette!
Name: Neven & Alice
Thanks for the quick sale of our Queenstown property and making the process as painless as possible and we would recomend Jannette for any one wanting to sell their property.
Name: Pam Shaw
I would like to thank you for your amazing effort selling my wonderful home in Queenstown while I had to be out of the country. Your professionalism and innovation in the sale of my home at one of the most stressful times of my life was sensitive and appreciated.
You went beyond in your sales approach and agreeing to try the tender process. I was always kept in the loop and reported to in a timely and honest manner. I will recommend you and use you in the purchase of my next home when I return. You rock!
Thanks for all your help and guidance with the purchase of our apartment. The people you put me in touch with have been wonderful to deal with, and very helpful. A bit of old fashioned service goes a long way, and I really appreciate yours and their help. We won’t be over for a few months now but I will let you know in advance so we can catch up. Many thanks once again.
Just wanted to say a big thank you for handling the sale of our new home. Also thanks for the lovely surprise basket we discovered on our doorstep. It was a pleasure to deal with you, and your friendliness and cheerful manner really made the purchase far less stressful.
Name: Alan & Debbie
Just a quick note to thank you Jannette for all the great work you did on the sale of our property, after having little success with other real estate agents you got the job done with both parties more than happy with the outcome. Thanks once again.
Name: Kylie & Justin
Just wanted to say thank you for all your help and thanks so much for the hamper that was waiting for us, so lovely and welcoming! Appreciate all your help and sure we will see you around town.
Thank you for your professionalism and securing a quick sale for us. I was impressed by all the phone calls and emails to both Alan and myself to update us. I liked the “Southern warmth and friendliness” of your approach especially when you called to say we actually knew the buyers!!
I would not hesitate to recommend you as a hard working friendly agent who gets the job done in a very timely manner.
I would like to than you Jannette for doing a great job in selling my Queenstown property. Your attention to detail, clear info, great marketing campaign was what sold the property. Would recommend you to all looking to sell a property in Queenstown.
I asked Jannette for an appraisal of my property. She came back to me with this quickly, efficiently and thoroughly, which I appreciated. While the appraised price was slightly less than I wanted at the time, I was still considering proceeding as I was aware of the current state of the market and had enjoyed Jannette’s honesty and fresh approach to the sales process.
In the meantime she approached me saying they had a buyer that they thought would be the perfect match for my property and so I naturally invited them to view it, and asked them to quote slightly higher than the appraised price.
The outcome was that the buyers bought it at that price and I was delighted with the result. I would highly recommend Jannette to anyone considering selling their property – she is an absolute professional, very thorough, communicative and committed to her vendors and I was very surprised to find the process so simple.
Thanks Jannette, I’ll certainly be using your services again for buying and selling property.
Jannette is a human dynamo, my property signed up for sale within 8 days!! I appreciated her friendly efficiency and excellent communications with me and her team. I wish her continued success.
I had contacted Jannette from hoamz for an appraisal of my property, after she had left a calendar in my mailbox. Even though she did not agree with the price I was wanting for the property she went ahead and advertised it without a price.
10 out of 10 to her for not pressurising me to drop my price at that early stage.
The marketing was excellent, her market knowledge outstanding and I was very satisfied with the feedback from buyers and communication during the brief process. And she achieved the price I wanted within 2 weeks! I would recommend her to anyone buying or selling.
Set for a new life in another town it was difficult to choose who I should list my house with. The first agency I chose totally overpriced my apartment and most of the contact I had with them was purely with me instigating it first - seems like they had lost interest and placed the listing in the too hard basket.
After 5 months enough was enough. I had taken a brochure with me that was the result of a letter box drop from a proactive agent working for hoamz - Jannette Highsted. I firstly spoke with Jannette about how hoamz operated in comparison to most other agencies. The part I liked most of all was the fact that the company she worked for operated on the philosophy that all the agents working for hoamz would try and sell your home, not just the one that listed it.
Jannette was not the only one to do Open Homes at your house, they all got to do them so they all had a good understanding of your property and who would be attracted to it. She also promised weekly activity reports showing internet activity/number of hits on the advertised sites, who they had showed through your property that week and what comments those people had made - both negative and positive. Mmmmm sounds good but was it just words.
I can honestly say I have not been disappointed. Jannette delivered on every promise she made. Jannette devised excellent advertising and worked alongside her other colleagues to finally get the result I not only wanted but needed. Not once did she lose interest always staying very positive and optomistic, even though it had been listed with them for 7 months before my property sold. I only have good words and admiration for both Jannette and hoamz.
Thank you so much
Name: Vicki & Graham Hedley
We had been trying to buy an apartment in Queenstown for about 7 months when Jannette Highsted came to our rescue. We found Jannette to be ever cheerful and patient answering our many detailed queries. She was not only very prompt but also very professional. We changed our mind quite suddenly at one point and followed an option that we were initially disinterested in, and Jannette more than happily continued to supply us with her good service and humour – this is a stage where previously many other agents had turned sour and given up on us.In short we are now the happy owners of Queenstown real estate and Jannette not only made that possible but she was our one point of contact in the process who was ever reliable helping us solve issues where ever they arose.
Name: Faye, Ross & Shane
Jannette has just sold our property for us, and we found her to be very professional, always friendly, keeping in touch with us throughout the selling period and suggesting different ways of marketing the property.
I would recommend Jannette as an agent and would certainly enlist her services in the future.
Name: Shirley & Nev
We were very happy with your performance regards the sale of our house. Your attitude, energy, professionalism and commitment to the sale did not go unnoticed. You have some very good systems in place eg. phone and email and marketing.
We would have no hesitation in passing your name to others. We wish to thank you sincerely and wish you all the best for the future.
Name: R Brabazon
We worked with Jannette Highsted who we found to be very hard working and efficient. I am sure that Jannette will be able to assist your friend. Please ask him to tell Jannette that I recommended her.
Name: A McDonald
Sometimes we have to make a decision that is difficult to make when we sell a property. Often made because of financial gain or physical limitations, in my case the latter was the driving force. To sell my Kiwi Cottage and associated land was a decision that I agonized over for many weeks. Would I sell and how would I organize the procedure. Who could I ask for assistance?
By chance I visited an Open Home as the design of the dwelling interested me for I had spent all my life associated with the building trade and spoke to the real estate agent. I invited the Lady to assess my property, my introduction to Jannette Highsted.
We came to an agreement and it was all on. My theory was that, the sale notice would not cost me a cent sitting out in front of my property no matter how long it rested there. I underestimated Jannette who worked very efficiently and as time progressed suggested some plan changes in our approach to our sale plans. I was in a position to be flexible as the new approach that was agreed on was different to the original plan of sale. I was impressed with the communication, hearing from Jannette once a week to keep me informed. Any question I asked the answer came back the same day, refreshingly different from some people one deals with.
I had to be patient over one part of the transaction as there were two properties involved but as I was in a position to do so, the end result was satisfactory to me. My dealings with Jannette were very satisfactory and I thank her for making what I thought would be a difficult time, trouble free.
Name: A Smith
I would like to thank you very much for all the effort you put into selling my property. I was very impressed with your friendly, professional service and the regular feedback you gave after prospective buyers viewed it. I would have no hesitation in recommending you to prospective buyers and vendors. It was a pleasure working with you.
Having had our house on the market for approximately six months with a sole agent with little success, Jannette Highsted approached us to see if she could have a go.
We found her enthusiastic, honest and prepared to work for us the Vendor, not just for the commission. After dealing with other agents we found Jannette prepared to do the job we expected and the house was successfully sold. We have no hesitation in recommending Jannette to any other Vendors.
Name: Pat & Peter
I am relieved that the trauma of selling our house is now over, after only two months in your hands. We have admired your expertise and energy in progressing matters which were necessary for an “out of season” sale; the Listing Contract was clearly and rapidly produced, and the photographic presentation was excellent. Clearly you have produced a quality web site that can be expected to produce results.
We wish you well in your future property sales.
I just wanted to say how god damn pleased I was to have you on the job selling our property earlier this year. Without your focus I’m not sure we would have had a sale in this testing economic climate. Sure, we did get seriously real on the price and our expectations. I’m also reassured in hindsight that you got the best deal you could and you stuck with the potential buyers and followed through.
Thank you for your professional commitment to selling our property and all the best for the future.
Bursting with energy and driven to succeed, it’s clear that Richie Heap has an over-riding passion for both people and property! Richie’s a long-time Queenstowner with a refreshing commitment to making people’s lives better, whether it be by achieving their property ambitions or assisting them to improve their health and wellbeing.
Achieving industry awards and national recognition have come naturally to Richie – long hours and commitment to his service levels have seen him go from strength to strength in both the fitness and real estate industries. His innate business acumen has seen his sales results go through the roof – a result of his outside-the-box thinking, clever negotiation skills and grasp of innovation to put his clients’ properties at the forefront of the real estate market. Years as a property investor mean Richie’s learnt every lesson as a buyer and seller himself, and fully comprehends both sides of the transaction, lessons he’s happy to share with his clients.
Excelling at bringing deals and people together, put Richie’s energy, skills and knowledge to work on your property asset.
Name: Grant & Jo
We would not hesitate in recommending Richie to anyone when selling or purchasing a home.
Name: Duane & Praksha
Richie did a great job with great results selling our investment property in Queenstown. We resided in North Island and needed to sell our tenanted unit - a tricky situation for any landlord. We needed someone with good communication all round and a friendly approachable personality - to be able to work with the Property Manager, the Tenant and the remote Owners. Richie fit the bill. He worked alongside the Property Manager and took time out to talk to the Tenant to get their cooperation with viewing times. Richie took the stress out for us and handled everything delicately to achieve win-win results for all those involved. Highly recommended.
Name: Louise & Ian
Thank you Richie for helping us through what can be very stressful situation. We weren’t the easiest clients, changing our brief several times to say the least. In the end we purchased something we were not expecting and are very happy for Richie keeping all options open to us. Richie was always willing to help and answer our questions and contact was kept throughout the whole settlement process, nothing was ever a problem. Thank you for your help and patience.
Name: Fiona & Peter Bersani
We purchased land in Gibbston Valley through your agent Ritchie. I just wanted to pass on to you the good experience we had with Ritchie throughout the process.
We met him outside your office on Shotover St when we were looking at realty photos in the window. He came out and introduced himself. We mainly used him and another agent whilst looking for property in the area. We were in North Canterbury for much of the time, selling our own home before our move down here. We were uncertain for a long time about what we would end up doing. Ritchie was patient and not pushy as a sales person. He communicated very well at all times even when he was heading off to Sydney recently and we were in the middle of negotiations.
We would recommend him to others.
Name: Vicki & Tod
We approached a few real estate agents in Queenstown from our home town of Perth, Western Australia - in the view of doing research for a possible investment property. Of all the communications made - by far and away Richie Heap from hoamz was the most informative and prompt with replies. This spoke volumes for us being overseas investors as we were a little nervous being so far from the location and needing a 'man on the ground' so to speak to be our eyes and ears.
Richie took our requests and list of requirements into account and rather than just respond with current listings, he did the groundwork and presented us with a shortlist which allowed us to use our time efficiently once we arrived. We also met with other agents but it was Richie's attention to detail which meant he came up with the two top properties of all that we saw. He was always available, no matter how small the request - and on our return to take ownership he was very helpful and provided a lot of area guidance, which made the transition a very positive experience.
We would go to Richie at hoamz first with future property interests and will also recommend him to others, particularly first time overseas investors - his friendship, professionalism and sense of humour go a long way to make the business end of things a positive experience overall. (abridged)
Name: Tony & Sally
We really appreciated all your help in the negotiations to purchase our new house as we were living in Auckland at the time. You kept us up to date with every part of the sales process and made this a very easy transition into our lovely new home. We loved working with an agent that provides a total service and especially your fun enthusiastic personality which was very refreshing.
Name: Alice & Seamus
Working with Richie made the process of buying our first home more than stress free, it was fun! He looked after us every step of the way and really made us feel like we were his top priority. He listened to what we wanted and ultimately found us our perfect first home. Next time round we will definitely be calling Richie, we trust him to see us right.
Name: Rob & Jacqui
We were first time buyers and knew very little about the process of buying a property. Richie went through everything with us and explained thoroughly the complete process. Any questions we had he would answer quickly and precisely.
He was always in contact with us about any changes and developments and made the relatively stressful and nervous situation for us, smooth and easy. We would highly recommend Richie to anyone wanting to buy a property, and would definitely use him again.
Richie at Hoamz helped us to purchase a property in Queenstown which required a reasonable amount of negotiation. His energy and enthusiasm was a real asset in completing the deal and no issue was a problem for him.
Even after settlement he is still keeping in touch and providing any help required. It is so nice to deal with someone who is always smiling and motivated. Thanks Richie.
Sheer determination to achieve the optimum result for both buyer and vendor has seen Maria’s real estate career go from strength to strength since entering the industry in 2003. Her commitment to always going the extra mile for her clients means repeat business forms the backbone of this busy lady’s workday – an accolade she’s rightly proud of. Alongside achieving some record prices for vendors through her finely-tuned negotiation skills, Maria counts maintaining a pool of happy buyers and sellers as among her greatest real estate achievements.
Maria’s always believed real estate was for her, and being surrounded by the knowhow, experience and positive energy of Queenstown’s legendary hoamz team has assisted Maria onto the road to becoming a legend in her own right! Maria and builder husband Bruce have had a good deal of property experience over the years - combining their joint skill sets of building and interior design, the couple produced and sold numerous homes, which gave them invaluable insight into the property industry.
"I think it's fair to say we learned by experience what should be expected by vendors and buyers alike. We know the procedure, we know which consultants stood out and which were left in the shade, so right from the start I understood what my customers needed from me” says Maria of her real estate career.
Whether it’s her infectious enthusiasm and bubbly personality at a listing appointment, her knowledge and skills at a serious buyer negotiation or her genuine love of helping people into their dream home, there’s never a dull moment when Maria’s around!
Thank you so much for selling my apartment for me. I know it was a bit of a challenge for you as you had to deal with tenants and the rental agency. I appreciate your efforts and your professionalism in securing the sale and keeping me updated on the progress...always a pleasure to deal with you. Many thanks.
Name: Jill & Peter
Maria, just a quick note to thank you so much for selling our property for us. We know you have worked so hard to obtain this result with effort that could only be described as “above and beyond your duty”.
You have always been an absolute delight to deal with and your “no pressure” approach meant that the sale was never stressful. We would certainly always deal with you again in any future property dealings.
Name: Ian & Pauline
Maria you are a star! In just a few short weeks you sold our section at Jack’s Point. For us as overseas vendors your good guidance, no fuss attitude and 24/7 communication availability was unbelievable. Well done! When we are ready to purchase another property we will definitely contact you.
Maria Wyndham was able to give us local insight when we were selling our Queenstown section. She confidently advised us at all stages of the process and we found her regular updates on point and helpful.
Name: Richard & Karon
We found Maira Wyndham to be extremely hardworking and professional - her upbeat, positive 'can-do' manner making her a pleasure to work with. More importantly, she also got us that Sale and within just days of our signing with hoamz.
Thank you Maria for the most fantastic job you have done selling our house. Your communication was so very clear at all times meaning that the process was a breeze for us. You were amazing!
Maria has handled a number of transactions for us. She's reliable, responsive, knows the market and understands exactly what we are looking for in a property. We'd recommend her to anyone.
Name: Gada Yutaka Kim
Maria and the hoamz team were given the task of selling our home in a short timeframe, and we’re delighted with the result! Three great offers within three weeks of listing. We couldn’t ask for more. Thanks Maria.
Well I’ve been settled here at the Beacon for a few months now and am enjoying it more every day. I just want to thank you for the effort you put into helping find a suitable property here in Queenstown. It was a long haul and you stuck it out through thick and thin for nearly five years of my searching! I appreciated your professionalism and found you always to be positive and supportive even when I must have seemed impossible to satisfy!
We can't thank you enough for everything you have done. You have been a wonderful person to work with. Being the other side of the world you really have to trust who is selling your home and we did from the very start. We can now move on and that is thanks to your hard work.
I have had the pleasure of buying 3 properties from Maria Wyndham in the past 3 years (2 of them in the past 8 months). Two of these properties were personal family homes and the 3rd is an investment property. Maria is an excellent real estate agent who listened to my needs and came up with variety of property solutions. Maria found each property and we completed the contract within 7-14 days of my initiating the property search process.
Maria is very quick to respond to any questions and was happy to assist in matters outside of her responsibility as a real estate agent. She is always willing to go beyond her call of duty. Maria has a very upbeat positive attitude. She is passionate about her job and wants to get the best result for her client (a rarity amongst property agents). Maria is a great asset to have on your team when seeking to buy a property here in the Wakitipu area.
Name: Peter & Elaine
A big thank you very much to hoamz for selling our house at 232 Peninsula Road, Kelvin Heights but an even bigger thank you to Maria who is an amazing real estate agent.
Maria handled every aspect of selling our house in a professional manner with very little disturbance to our normal lives. This was commendable by itself. However, what is even more impressive is Maria's suggestion for us to look at 1B Peregrine Place, a smaller property but Maria's insistence was directed from her astute memory of what we came to look for in Queenstown almost 9 years ago (when we first came into contact with Maria). Maria was right - this is the property we had looked for - and despite some considerable difficulties that Maria overcame with her dogged perseverance we bought it. We so appreciate Maria and highly recommend her skills in real estate.
PS she is a lovely lady too.
Name: Gordon Ross
Maria well where do I start :) Thank you so much for all your help on the sale of both of my apartments. I found you always to be a delight to work with keeping me in the loop with everything going on. Any time day or night I could ask you a question and you would always reply with a professional answer. When there were issues with my sale Maria worked through them in a professional manner and with a great deal of patience.
It's a stressful time selling a house but with Maria's great sense of humor and enthusiasm made it a breeze!!! Again Many Thanks for your help and I would not hesitate recommending Maria to all who wanting to sell a house.
Name: Dan & Lana Cruickshank
Thank you Maria for your passion and determination with selling our property. You exceeded our expectations with getting it advertised and on the radar of the other hoamz agents. As well as that, you are very personable and great at communicating what's happening at the various stages of the sales process. We have no hesitation in recommending you to others.
Maria is a very professional Estate Agent that I engaged with. I am very happy I was introduced to her as from the day I approached her till the day my apartment sold, I did not have to worry about anything as she took care of everything. She is proactive and always got back to me regarding statistics so I did not have to wonder what was happening to my property. Unlike some agents that I have worked with where I have had to continue to ask for the status, I did not have this problem with Maria. I am very comfortable with her professionalism and would really recommend her for all property work.
Name: Mike & Keiko
Maria's laid-back manner, no pressure approach and willingness to supply us with all information requested made our house hunting and resulting purchase a pleasure.
Name: Vicki & Ian
Ian and I wish to thank you for the wonderful service you have provided for us in selling our home and the purchase of our new townhouse.
We found the whole process was dealt with in a professional, friendly manner and nothing was too much trouble. Our questions were always answered in a prompt manner and staff were always a pleasure to deal with.
Already I have referred your services to people that have come through the Job Agency. When the time comes to go through the process all again (hopefully not for a year or so!!!) you will definitely be the first ones we contact.
Name: Michiyo & Yukio
Recently we sold our house at auction with Maria Wyndham in your company.
We had no idea about the auction, we didn't even have any experiences of selling a house. So we were little bit nervous when we first approached Maria. But Maria has always been helpful and patient, she explained to us the situation over and over until we 100% understood and her cheerful personality always made us feel relaxed and confident. She always kept us well informed what was going on and what we needed to do next, so we didn't have to worry about anything. Everything went smoothly and we could sell our house in a short period.
We are very pleased with Maria and would recommend her to anyone selling or purchasing a house in Queenstown.
Maria’s intelligent and subtle approach make her a pleasure for prospective buyers to deal with. She ascertains the buyers’ real objectives and circumstances in a straightforward and non-intrusive way, and then applies impressive amounts of industry and market knowledge to finding the right property at the right price for them. Her natural energy and courteousness make the whole process as quick and painless as possible.
Name: Jeff & Dave
I just wanted to send you a note to thank you for your excellent service during our property search. We initially began our search by looking at properties on the internet. During this process we contacted quite a number of real estate agents. Most simply did not respond at all or were very unhelpful when they did. Your responses were quick, informative and very helpful. You took the time to try and understand the type of property that we were looking for and made numerous suggestions to help us in our search.
Whilst we were in Queenstown your organization of home viewings and willingness to give constructive and honest feedback was excellent and this very much helped us in our decision making process. Also your friendly demeanor put us immediately at ease and your “go the extra mile attitude” allowed us to find the right property in a very short time. I would certainly not hesitate to recommend you as the real-estate agent of choice to anyone.
Could you please forward this on to your supervisor as I would very much like them to know of how satisfied we are of your service.
Name: Dave, Jeff & Cindy
We would like to thank you for helping us with our purchase in Queenstown. The months of emails asking lots of questions were always answered promptly with good information, enabling us to be well informed about the market before we got there.
Your understanding of our requirements made formulating a list of properties to view and finding our property much easier. We really enjoyed the experience and look forward to catching up with you again soon.
Name: Virginia & Ross
We were looking through the property press and saw a house we wanted to view. We called Southern Lakes (now hoamz) and Maria answered the phone. We found Maria to be professional and friendly – and certainly not pushy like other agents we have found in the past.
As Queenstown is a small town we wanted to stick with 1 agent whom we knew we could rely on and who would look after our interests and knew what we were looking for. Maria continued to seek properties that would appeal to us and found us the “ perfect “ house.
After the sale was complete Maria brought us some great wine and gift basket which was very much appreciated. We would certainly recommend Maria to any potential buyer or vendor – we are sure that she will do a great job for them too.
Name: Peter & Elaine K
We have known Maria Wyndham for a number of years. On every occasion, Maria has been extemely professional in her conduct, amazingly helpful - requests have always been met with enthusiasm and efficiency, furthermore Maria is a delight to interact with.
We highly recommend and greatly appreciate meeting Maria.
Name: Corey S
Maria Wyndham did a superb job in helping me to buy a stunning house in Queenstown within a week during the last week of February 2010. She displays initiative and dedication to her clients to secure the best solution for their needs.
Maria is easily the best real estate agent I have ever worked with - I have had dealings with over 15 agents either buying or selling homes. My biggest thanks goes to Maria for her tireless efforts in trying to help me to buy a home within 6 days - we spent up to 11 hours a day together. You are an amazingly dedicated customer-focused sales person. I felt I could put my complete trust in you and you were willing to help me in any way possible.
Her enthusiasm and attention to detail helped me secure a beautiful home for my family. She continously went beyond the call of duty. When I next buy or sell a property in Queenstown Maria will definitely be my first choice of agents.
Many thanks for all of your help and I would not hesitate in recommending Maria and the hoamz team.
Name: Brett G
I first met Maria Wyndham around five years ago when I was looking to purchase property in Queenstown. My wife and I had specific needs in a property so not just any house would be appropriate. Maria took the time to understand our needs and actively set about compiling a number of houses that would meet our requirements.
Over the years circumstances continued to change for us, keeping us overseas and delaying our move to Queenstown. During this time Maria continued to search out properties and keep us updated on the state of the property market here. We trusted Maria’s opinion and on the occasions we were in Queenstown we viewed the properties Maria suggested. Earlier this year we found the perfect property and Maria negotiated the purchase for us while we were out of town.
Throughout the entire process we have found Maria to be very thorough, extremely professional, proactive and always pleasant. Other agents may have walked away given the length of time spent looking but Maria stayed with it and completed the sale. I highly recommend Maria to potential buyers and sellers.
Name: Clive & Joy
Recently we have been successful in selling our property at auction through your company with Maria Wyndham as our agent. Maria was thorough in her approach ensuring we were fully aware of all processes through our initial discussions and subsequent meetings with her. We were kept well-informed, prior to and following open homes, and of the activity surrounding prospective purchasers.
Maria advised us to attend an auction prior to our own which we found very helpful giving us a thorough understanding of what to expect. Her attention to detail ensured all the necessary paperwork prior to auction was completed so that on the evening the auction unfolded as smoothly as possible. We have been very pleased with the professionalism and whole team approach when dealing with them and in particular Maria and would recommend her and them to any potential vendors.
A little note to thank you for all your consistently hard work over the time it took to sell our house. It’s a stressful time selling a house and even when I got testy you always remained calm, cheerful, helpful and patient.
You and the team are a great crew and I loved the fun you brought into even the dullest of days. To get the sale together, you and Quilly (Agent Gold Tooth) worked extremely hard and tenaciously and showed intelligent handling of a stubborn stalemate.
Well done and thankyou.
Name: Nigel & Marlene
1 Silverwood Lane, Kelvin Heights
The above property had been on a general listing for approximately four months, when we approached Maria Wyndham regarding marketing on a sole agency with your company. Maria was very positive about the property, and mapped out a marketing strategy with us, whilst allowing us to have some input into the plan.
Within two weeks Maria had matched the property to some of her clients, and an offer was made for the property. There were some issues with the title and permits, due to a previous sub-division, which had to be checked by the Council authorities, however Maria did all of the research and investigation, and was able to satisfy the purchasers that these were not an issue.
Maria has worked very hard on this sale, and especially in a quiet period, and also in a time of slight uncertainty in the market, she has managed to secure an unconditional sale at a price that was most satisfactory to us.
We are very grateful to Maria for her professionalism and enthusiasm shown during the sale of our property. We would have no hesitation in recommending Maria to anyone selling or purchasing a house in the Queenstown Southern Lakes District.
Name: Simon & Nina
Thank you so much for all your help with our house – you really sold it to us and we both thank our lucky stars that it was you on the desk that morning!
Name: Ann & Neil
Thank you Maria for working so well for us. You were friendly, adaptable and more than ready to go the extra mile. We truly appreciated everything you did for us to ensure we got the property we wanted. We will be recommending you to anyone we wanting a property in Queenstown.
Overall we have been impressed and appreciative regarding how well the process went. Thanks for all your help in making it happen so well.
We listed our holiday home with Ged at hoamz after achieving poor results with another major local agent. From our very first dealings with Ged I could tell we now had an agent with a lot of passion, tons of energy and a real drive to achieve the results we wanted. A marked contrast! The level of communication, honest advice and help sorting out associated details with the house was most appreciated, especially as we were based in London.
The final result of all Ged's work meant we received a fantastic unconditional offer on our property, well exceeding our expectations. I would highly recommend Ged and his team to anyone looking to sell their property. He was a pleasure to deal with, highly professional and extremely effective. Many thanks Ged.
I thank Ged and hoamz for my purchase of this lovely house.I have found my castle and sweet home which is just perfect for me.
When I visited the office of hoamz was just closing time. However, Ged helped for my enquiry kindly. He was very supportive and understanding my feeling without pushing me. With his advice, my purchase went on very smoothly and happily.
Also, on my settlement day, he brought a beautiful gift basket with a house key to my work which was a big nice surprised for me!
If my friend or colleague was looking for a property, I would recommend Ged and hoamz.Thanks again and I am very happy living in this lovely new home!!
I would like to thank you for your efforts towards the successful sale of my house last year. It was a pleasure to have such a professional agent alongside doing everything well.
Communication with me, with my tenant, all handled very well and efficiently. To work with an agent who does what he says he is going to do and who tells me the hard things as well was great.
We highly recommend Ged as your agent whether you are purchasing or selling. We found him to be most helpful and professional in a process that could have been fraught with issues. The property that we purchased was not currently on the market at the time and the owners were residing on the other side of the planet and very difficult to make contact with. Ged managed to put the deal together to the delight of all involved.
I have sold several houses, and would say that you are the best consultant I have worked with. You are very responsive, prompt and professional on the one hand, but also a very good listener, avoid any of the tricks of pressuring which are so common to the industry, and go out of your way to help people out – which is the heart of the service required. Thanks for your help.
It’s been a long journey, geographically speaking, and one peppered with adventure for Nick Eyre but he’s found his home in real estate at hoamz. The British ex-pat grew up on the small island of Guernsey in the English Channel, and after a few years studying for his degree on the mainland, travel beckoned. Never one to do things by halves, Nick opted to move to the other side of the world to pursue his love of the outdoors.
An instant attraction to Queenstown sealed the deal – Nick made his home here and quickly established himself as a well-known face in the tourism and hospitality industries. Of particular note was a role with Queenstown’s renowned Canyon Swing. Nick’s well-developed people skills meant encouraging jumpers to tackle the daunting 109m drop was easy. As the man himself says ‘if I can guide people through that, I can guide them through anything’ – a philosophy which stands him in good stead as a real estate sales consultant!
Real estate’s in the blood for Nick, with a family history of property investing piquing his interest at an early age. The challenge of working in such a dynamic industry along with being able to help people through some of the most demanding decisions of their life was irresistible. Nick’s ‘can do’ attitude and cheerful persona are sure-fire drawcards for buyers and sellers. Joining hoamz was a natural decision – Nick wanted to be in an office ‘with a bit of life in it’ and hoamz’s bustling downtown team fit the bill perfectly.
Spare time spent in the hills around the town snowboarding, hiking, hunting, fishing (though he confesses to not catching much!) and generally exploring the area keep the lively local busy.
So that’s an adventure-loving nature, hard-working outlook, a seriously motivated attitude, a fan of the outdoors, a wealth of real estate knowledge and exemplary people skills. To unashamedly coin a real estate cliché, Nick ticks all the boxes.
Having just had my home in Lake Hayes Estate sold by hoamz I would like to say that I found all the agents I dealt with very accommodating and helpful.
Nick was very good at keeping me up to date with what was happening and I would not hesitate to recommend the company to others.
Inextricably woven into the rich tapestry of the Queenstown business world, Hugh Clark has been part of the local furniture for over 20 years. A diverse range of roles in companies ranging from the skifields to jetboat operators and the ever-popular cinema have built Hugh an enviable network. Operating his own business selling movie collectibles online and through his central Queenstown retail premises cemented him as one of those faces in town that everyone knows!
Initially stepping into real estate in a marketing role in 2007, Hugh’s exemplary IT and web skills helped lift vendors’ properties to new levels of exposure online. Like putting on a well-loved pair of shoes, Hugh was right at home (if you’ll pardon the pun) in the hoamz team, having worked with many of the agents and staff in previous positions.
2012 saw Hugh team up once again with old business colleague and top agent Graeme Jackson to provide a superior level of service to vendors and buyers alike. Fully aware that buyers are regularly looking for a mixed-use property in this international destination, Graeme and Hugh have made sure they understand the growth markets of ever-evolving online shopping for apartment living and residential real estate in the area.
It’s that team environment that drives this likeable chap in his mission for real estate success. ‘It’s about working with a great team to match buyers and sellers; I know it’s a bit of a cliché, but it’s finding the right property for someone that makes it such a great job’ says Hugh.
Communications skills are another arrow in Hugh’s quiver of real estate qualities. As a keen user of all manner of technology, vendors and buyers can expect to hear regularly about all the latest happenings, trends and stats from this people person.
A self-confessed ‘movie geek’, Hugh likes nothing better than to spend his weekends catching up on the latest films, whilst somehow still finding time to plan the build in 2015 for his new home in the popular Shotover Country subdivison.
Name: Dominic - Vendor from Queenstown
THANK YOU HUGH! I can’t say enough good things about this real estate agent. His honesty, integrity, communication, negotiation skills and general air of calm made what could have been a stressful process so easy. Hugh kept us up to date at every stage without ever being annoying. He presented our options clearly to us, made sure we understood everything, and had genuine knowledge of both the market itself and the best ways to promote our property within it. He took us from reluctant sellers to his biggest advocates, on a journey that can only be described as enjoyable – something we never thought could happen. Hugh Clark comes highly recommended by some very fussy sellers – put him to work!
Name: Andrew & Nadia – Investment buyers from Queenstown
“Thanks very much for your assistance with our recent apartment purchase. You’ve been most helpful at answering our questions promptly and providing as much information as you can source. Being our first apartment purchase it was appreciated that you and the HOAMZ team knew the apartment market well so we felt well informed and confident in our purchase. We are also pleased you prompted us to make a backup offer as we would have been unlikely to pursue this apartment further and may have missed out on the opportunity.”
Name: Dave & Sandie – Investment buyers from Wellington
Hugh would, without a doubt, be one of the best real estate agents we have ever dealt with. Being from out of town we were new to the area and really had no idea what we were looking for. In fact the property we first enquired about through Hugh and our initial brief of what we thought we were looking for and what we eventually bought could not have been more different!!
At all times Hugh, the thorough professional, persevered with us and came back with answers and information to every question we asked. And we did ask a lot and often!! From searching council records, plaster systems, gas bottle suppliers, arranging for contracts to be delivered and picked up from various locations – even driving out to get a contract signed in the middle of our bike ride - nothing was a problem. If he couldn’t find an answer to something he would put us on to someone who could.
We are thrilled with the house we finally settled on and right up until settlement and beyond we were still demanding answers to questions and requiring information on various aspects of Queenstown services and where to go to for all sorts of things – right down to where to get our daughter’s car serviced. We could not have had a better agent than Hugh and will keep in contact – mainly because we still need to pick his brains....
Hugh, we look forward to dealing with you again, maybe sometime in the not too distant future, but will definitely catch up for another beer soon.
Name: Lisa Burroughs – First home buyer from Queenstown
My partner and I bought our first property in Queenstown through Hugh Clark, we had an interesting purchase as we used the funds from my Kiwisaver which is a bit of a process to go through, the property was also rented at the time of the purchase and the Title was yet to be issued - complicated. Hugh was very patient and understanding of the situation, he kept us well updated on issuing of the Title and the movements of the current tenants and we had the best outcome possible resulting in us taking over the tenancy until the Title was issued and everyone was happy. I would highly recommend Hugh if you are looking for help or advise in the Real Estate market.
Name: Julie & Mark - Investment buyers from Auckland
Hugh Clark was our agent and from the beginning he was informative, helpful, considerate and very easy to deal with. He always returned our calls, emails or texts and did not hesitate in keeping us both up to date. His communication skills are excellent. He was friendly and open to discussions and ideas. I would not hesitate in recommending him to any prospective buyers or sellers as he would provide them with an excellent service.
Name: Alicia - First home buyer from Queenstown
I’d like to pass my compliments to the wonderful Agent I dealt with – Hugh Clark. Hugh assisted me with the purchase of my first house – He is friendly, professional, trustworthy and customer focused. It was a stressful journey to make the first step and Hugh provided me with the wonderful service and support at every step, he was available for calls at any time and always kept me updated on the progress. I wish more people like him were in the work force! I definitely will advise Hugh's service to everyone as a best person to deal with in Real Estate.
Name: Tom & Frances - First home buyers from Queenstown
My partner and I have purchased our first home through Hugh Clark at hoamz. Hugh has been great to the both us, even right from the start when we first walked into the hoamz branch in Queenstown.
He really listened to what we were looking for in a home and took us around several properties until we found the one. He advised us every step of the way and developed a good relationship with us. After we completed contracted, Hugh even offered to help us move furniture and has kept in touch with us even after the whole process.
We have no hesitation in recommending Hugh Clark and hoamz. We will definitely seek his assistance in future. Thank you again Hugh.
Name: Christine & Peter – Holiday home buyers from Australia
Even though we didn't inspect the property ourselves before purchasing it we are more than delighted with everything! Felt at home immediately we walked in the door 2 weeks ago. Hugh was a pleasure to deal with and kept us very well informed the whole time. Thank you all once again for your excellent service and remembering that we were very keen to purchase in the Double Cone complex. (abridged)
Name: Mark & Louise – Vendors from United Kingdom
Just wanted to drop you a quick note to say thanks for your help in selling 4 O'Leary's. We're sad to be out of the Queenstown market but it made no sense to have a home on the other side of the world. Hopefully we'll be back in the market down there one day.
Family comes first. Whether it’s her real family, her work family or her family of customers, you’d be hard pushed to find a more loyal sales consultant than Kath. Arguably unparalleled in her rich real estate experience, Kath Cruickshank brings a huge 25 years of skills and knowledge to the hoamz team.
Having started no less than three successful firms during her real estate career, since diving headlong into the industry in 1989 Kath’s been on a one-woman mission to provide the best experience for her clients. And by all accounts, she’s succeeded. Pages of testimonials from clients tell a story of an agent who really cares and wants the best for people. A self-confessed workaholic, Kath’s always available for her clients and has won many awards for her committed service.
Kath’s well known locally not only for her real estate credentials, but also as the warm welcome behind Frankton’s ‘On the verge’ café. The locals’ favourite saw industrious Kath baking up a storm and meeting friends new and old alongside showcasing some of Queenstown’s most desirable property in her neighbouring agency, Frankton Real Estate.
Having earned a well-respected position in Queenstown real estate, she’s chosen to come back home – to hoamz. As one of the founders of Southern Lakes Real Estate (hoamz’s former name), Kath worked with the team in 2003 and is delighted to be back among familiar high-performing faces. With the backing of her hoamz family, she’s ready to step back from being a business owner and focus on what she does best – helping people to buy and sell property.
Dynamic Kath manages to combine business with pleasure by working alongside her children, all of whom are experienced real estate professionals. An expanding brood of grandchildren keeps Kath busy outside of office hours, along with a passion for music that’s shared with the whole family.
After a lengthy and rewarding career in the industry Kath shows no signs of slowing down – the twinkle in her eye tells you that she’s enthusiastic to stay in real estate for a long time to come. We applaud you, Kath!
Kath’s customers are so happy with her service they’re keen to talk to everyone about it – just get in touch with Kath for their contact information.
I used Kath Cruickshank to sell my rental property in Frankton. I could have used any agent in Queenstown, but I knew Kath would be the right person to go to. I am living in Melebourne now, and Kath made it so stress free for me. My property sold within ten days. Kath is very professional, experienced, honest, and reliable.
Name: Paul & Wendy
We have known Kath Cruickshank since 2006 when we purchased a property in Frankton. When we decided to sell it was done in a friendly professional manner and sold very quickly. Kath is a kind friendly person who is very honest, therefore we would have no hesitation in recommending her in any real estate matters in the Queenstown and Lake District.
Name: Scott & Gabrielle
Kath Cruickshank has recently sold our property for us, of which we were very pleased. We found Kath honest, up front and responded to any of our requests in a very timely manner. The service we found to be well above what was required, and would certainly not hesitate to use her again or recommend her to anyone else.
Kath I just wanted to thank you for selling my property in Frankton a couple of weeks ago and for helping me buy a new property just blocks away from my old house. I was told that you were the local real estate guru for the Frankton area and now I know it's true. I guess having been a local for so many years has given you the true knowledge of the area and the trends of the market and prices.
Anyway thanks so much for making everything so easy and for all your extra work in getting 2 deals put together in such a short time, a sale and a purchase in 3 weeks!
Name: Jim & Ros
You helped us with the sale of our Bob's Cove property and did such a good job we looked you up when it was time to sell another property - this one in Frankton. Your advice was spot on and just shows that local knowledge is really valuable in any market. You helped us get above our asking price and had 2 unconditional buyers within 5 days and that was way beyond expectations. I knew you are and have been the local expert on Frankton real estate and have your finger firmly on the pulse of all of the Wakitipu but especially in Frankton. You also assisted us in the purchase of another property near Remarkable's Park and once again you put together a sale that both the vendor and ourselves were very happy with. As usual you worked hard for both parties to make sure everyone was pleased.
What else can I say? Only that if we ever want to buy or sell again in Frankton you will be the agent we would use. We also consider you a dear friend now as well.
Kath was an absolute pleasure to deal with and professional in how she managed our house sales. Once we made the decision to sell Kath took care of everything. With her friendly, kind and helpful way she was prepared to work very hard for us and we appreciated the support. Kath made us feel like we were her top priority, always available and kept us informed throughout the sale. That personal touch ensured us we were in good hands throughout the process.
Sales support to Kath D Cruickshank
Office Hours: +64 3 441 8858
Mobile: 021 1744 655
Property buyers and sellers crave down-to-earth context, reasoned advice and market know-how - that’s where Steve comes in. Steve’s proven, potent mix of skills and experience covers every essential for real estate success. As an award-winning marketer and seasoned salesperson, he understands that, while showing property, listing property and managing detailed paperwork and legalities capture the essence of what he does; it’s in the doing that makes all the difference. Harnessing the power of the hoamz team and his local knowledge gleaned from 30 years in Queenstown, specifically engaged in real estate since 2003, Steve’s a well- known cog in the business machine of the town.
His intuitive approach and street-smart thinking keep pace with both clients’ needs and the ever-changing market. Unafraid to tackle new technologies and strategies head-on, Steve’s boundless energy and head for figures mean his customers benefit from a comprehensive understanding of real estate dynamics. His philosophy – ‘don’t just do it, do it extraordinarily well’!
Name: Graeme Todd LLB, Notary Publin, Principal GTODD LAW
I recently instructed Steve Lindsay to list for sale a property owned by a Trust of which I am a trustee. I was extremely impressed with the manner in which Steve dealt with my instructions, his professionalism in the advice that he conveyed to me, his reporting to me as to progress with the listing and levels of interest and the fact that he managed to effect a sale at a price acceptable to the trustees within the tight time period we allowed for the marketing of the property. Between the time of sale and the settlement Steve kept an active interest in the process to ensure that both vendor and purchaser were happy. I would have no hesitation in recommending Steve to clients and friends as an agent for future property transactions.
Name: Echo & Hayden
We love this place! Thank you, thank you, thank you. Hayden and I would like to thank you for all your hard work to help us settle in this apartment. Now looking back to where we started, I could never imagine that we would have done this without you and the team behind the whole process. You have always been there whenever we had questions or were puzzled. We enjoyed the time looking around different houses and listening to your advice and ideas. It has been truly a great time to have you as our agent and to guide us through some difficult times.
I just want to say you have been absolutely awesome and worth your weight in gold!! You have made what I thought would be a majorly daunting process simple. I’ve barely had to do a thing except sign some papers. I have really appreciated your guidance and honesty and all the way through this process I have felt fully informed.
Office Hours: 03 441 8858
Mobile: 021 898 326
Take the effort out of selling or buying a property by enlisting the help of a born organiser, who takes a thoroughly practical approach to both business and life. Nicole Bell prides herself on her highly motivated and exceptionally diligent approach to the sales process. 24 years in sales and marketing in the mad world of media prior to her move into a real estate career shaped Otago-born Nicole into the go-to person for friends, family and customers who want a systems-based approach. An advocate of the ‘do what you say you’ll do, when you say you’ll do it’ philosophy, Nicole is hard-working, reliable, honest and has infectious enthusiasm to get the job done right!
A passion for meeting and helping people stemmed from early experiences moving around on dairy farms. A natural listener, Nicole’s empathy and ability to problem solve have seen her establish life-long relationships with her customers. Negotiation comes as second nature, and she’s always working with the best interests of her clients at heart.
A lady who LOVES Queenstown and embraces all our diverse community and beautiful surroundings have to offer, Nicole, along with retailer husband Ian, enjoy travelling, but are big believers that there’s no place like home. Working with everyone from international investors to local families, she’s proud to show others how they can make Queenstown home too. Thinking of buying or selling? Then it’s time to put this organiser to work!
Name: Jo & Steve
We would highly recommend listing your property with Nicole Bell at hoamz.
Our month-long auction campaign with hoamz was painless. Not only did we have Nicole’s constant attention, but we also had the support of the entire hoamz team; they were respectful, on time and did a great job at minimising disruption to our household.
Nicole’s extensive sales and marketing experience was evidenced by the large amount of interest she brought to our auction resulting in extremely happy vendors, one happy buyer and several sad losers on the day.
Nicole has in depth knowledge of the Arrowtown and Queenstown property markets and if you list with hoamz you can be sure of a professional, efficient campaign designed to provide you with the ideal outcome.
I have known Nicole before she became a Real Estate agent so I already knew her to be a very honest and caring person. When it came to buying a house there was no choice about who I was going to work with. I could trust her to tell me what I wanted to know, the truth, plus she went the extra mile on so many aspects of our house purchase. I would highly recommend Nicole if you want honesty, integrity and making things happen - and some fun along the way.
Commercial & business specialist
Office Hours: 03 441 8858
Mobile: 0273 430 024
An Aucklander who saw the light and moved south to Queenstown and is still here after 25 years; Stephen Thompson is a long-term local with a rare understanding of what makes this town tick.
A Bachelor of Commerce degree has served Stephen well over his years in the world of business. Combining a love of the mountains with his innate commercial acumen, Stephen spent 5 years in sales and marketing for South Island business giants, NZSki, furthering his skillset in promotions, PR, sales, database management, research and product development. Later management positions with other notable businesses cemented the enterprising kiwi’s ability to take a 360 degree view of a business to identify opportunities for growth and consolidation of both products and marketing.
As Group Marketing Manager for Ngai Tahu Tourism, Stephen was responsible for the overall marketing of multiple iconic and award winning brands, granting insights into enterprise which position him perfectly for working with other businesses to identify the right strategy when the time comes to sell. Strategic planning, corporate brand management and business acquisition are speciality areas and ones in which Stephen is able to bring a unique level of expertise and understanding to assist businesses in moving forward. A strong familiarity with intellectual property and a natural flair for marketing make this local’s local the go-to guy for commercial and business sales.
The skillset doesn’t stop at business know-how. Passionate about property and with a talent for communication, the hard-working commercial and business specialist is and able to apply tried and tested methodology along with cutting-edge technology to drive powerful and valuable results for business owners and property vendors.
Living in sun-soaked Kelvin Heights with wife Emma and two teenage daughters, Steve’s a passionate skier, mountain biker and water skier.
Office Hours: 03 441 8858
Mobile: 027 733 7755
Life-loving, positive and driven to succeed, Jesse Johnston’s had an appreciation for property investing since a young age. It’s a long-standing interest which was always going to result in a real-estate-based career for this high-energy Queenstowner. Jesse’s built the foundations of a salesperson vocation on solid ground, having already worked within the industry in customer service, PA and marketing and rental roles. These experiences mean a wide knowledge base that’s indispensable to property buyers and sellers, with a special understanding of rental investments from both sides of the coin.
Willing to innovate and embrace the ever-changing, merging landscapes of property sales and technology, Jesse’s outside-the-box approach to marketing and generating enquiry mean no stone is left unturned in the pursuit of a sale. Problem-solving comes as naturally as Jesse’s easy-flowing communication, ensuring that vendors are always aware of how their sale is progressing and are comfortable it’s in safe hands. When asked about his motivation for working in this dynamic industry, Jesse’s answer is simple – ‘I want to help people make transitions in their life. People perceive it can be hard to make Queenstown home, and I want to show them how it can be straightforward’.
Brimming with both passion for property and energy for life, when he’s not working with clients, Jesse can be found taking advantage of the Queenstown lifestyle as an avid snowboarder.
Sales Support to Steve Lindsay
Office Hours: 03 441 8858
Mobile: 021 172 7205
Living and loving Queenstown life comes naturally to Echo Luo. The high-energy Chinese native is proud to call Queenstown home, and she loves every aspect of the town, its people and its property. Born and raised in Sichuan Province in China (which we’re reliably informed is home to pandas and spicy food!), Echo’s an integral member of the successful hoamz team, bringing her knowledge of the Chinese market and translation abilities along with a seriously motivated approach to life.
Years of experience in sales and marketing, in particular in working with the burgeoning Chinese market, makes Echo a valuable asset to the hoamz team. Working alongside Steve Lindsay, Echo’s able to bring her unique abilities and approach to assist Chinese buyers and sellers in a way few other companies can. Her knowledge of the culture and fluency in both Chinese and English combine with a genuine ability to listen and understand people’s requirements that results in happy customers all round.
When she’s not busy with buyers and sellers, Echo and husband Hayden can be found on the ski slopes and golf courses of Queenstown.
Office Hours: +64 3 441 8858
Mobile: +64 21 648 422
Senior office administrator
Office Hours: +64 3 214 6269